FAQ

Can I Turn off My Email Notifications?

Last updated:

Yes, you can! Click on your account icon in the top right hand corner of the page » Admin Profile Settings:



You will then be able to edit the following email notifications:

  1. New help desk issue - this is sent when members submit an issue to the Help Desk from their member portal.
  2. Problem with a member’s payment - this applies to a number of emails; payment permanently failed, payment canceled, pending authentication and any other email sent when their is an issue with a members automated payment method.
  3. Membership canceled - this is sent when a member cancels their membership from their member portal.
  4. Member connected - this is sent when a member connects to their member portal for the first time. Only applicable when the admin manually adds the member and sends a connect email.
  5. New member - this is sent when a new member signs themselves up via your Signup Page.


Have you checked out your email templates yet? These are automatically sent to your members and you can customize them by going to Customize » Emails.

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