Weekly Time Passes

Setup weekly plans using Cobot's Time Passes feature.

Amanda avatar
Written by Amanda
Updated over a week ago

Give your members weekly access to your space by setting up Time Passes. There are two ways to set this up, depending on how you want the passes activated. The first option will check your member in on their pass as soon as they purchase it, and the second option will allow them to buy a pass and use it sometime in the future.

Check out the following guides if you are looking for hourly or daily time passes, or recurring monthly plans. Keep in mind you can mix and match any kind of pass within a single plan:

To allow non-members (visitors) to book a one time day pass, set these up in your External Bookings Portal instead.


Pass Automatically Expires Seven Days After Purchase

Setup

  1. Create a new plan under Setup » Plans » Add Plan

    1. Make sure there is no recurring price under the Basic Settings tab

  2. Under the Time Passes tab, create a pass that expires after 7 days

  3. Make the 'Valid for Timespan' 24h

Member Purchase

When your member buys a pass from their dashboard, they will see that it will expire seven days after purchase. The pass will be automatically removed from their account after seven days, even if they have not checked in with it.

Here is how it looks for the member:

PRO TIP: To charge your members for passes right away (instead of on their next invoice), activate 'Must pay for time passes instantly' under Customize » Features » Payments.

If you have this feature activated, you must also set up an automated payment method, such as PayPal, so your members can pay you right away.

Member Check-in

The member will be able to check-in with their time pass from their member portal dashboard; however, this will not impact the length of their time pass. It will still expire and be removed from their account seven days after the purchase date.

Once they are checked in, they will see a check-out option, but this will not impact the timer on the pass. Even if they check themselves out, it will continue to run. If the member checks in again, it will resume the count down on their existing pass.

Only once the week pass has expired can they check in on another kind of pass. The benefit of checking in and out is that it is recorded on the member's account.


Pass Activates at the Time of First Check-in

Follow these steps to allow your members to purchase a time pass that is valid from the time they check into your space instead of from the time they purchase the pass.

Setup

  1. Create a new plan under Setup » Plans » Add Plan

    1. Make sure there is no recurring price under the Basic Settings tab

  2. Leave the 'Passes Expire' field blank

  3. Make the 'Valid for Timespan' 168h (number of hours in a week)

Member Purchase

When your member buys a pass from their dashboard. The pass will remain on the member's account until they check-in with it. Here is how it looks for the member:

💡PRO TIP: To charge your members for passes right away (instead of on their next invoice), activate 'Must pay for time passes instantly' under Customize » Features » Payments.

If you have this feature activated, you must also set up an automated payment method, such as PayPal, so your members can pay you right away.

Member Check-in

The member can check-in with their time pass from their member portal dashboard. Once they check-in, the timer on the pass will start.

The member will see how long they are are checked in for as well as a check-out option, but this will not impact the timer on the pass. Even if they check themselves out, it will continue to run. If the member checks in again, it will resume the count down on their existing pass.

Only once the week pass has expired can they check in on another kind of pass. The benefit of checking in and out is that it is recorded on the member's account.


Interaction With WiFi Integration

If you have the RADIUS Wifi Integration activated, you can better manage your weekly pass members.

Once time passes are populated on a plan, your members must have a valid pass to access the Wifi network.

If you have the pass set up to expire seven days after purchase, the member can access the Wifi from the time they purchase the time pass, to the time it expires. Once the pass expires, they will lose internet access.

If you have the pass set up to activate at the time of first check-in, then the pass will start running and keep them checked in for 168 hours, or seven days. Once it expires, they will lose internet access.


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