The Features section under Customize » Features will allow you to easily 'Activate' and
'Deactivate' features within your account.
These primarily work towards customizing your members’ signup journey and interaction with Cobot. There are 4 main
sections that you can manage:
Signup - Controls the fields your members see on your signup page.
Payments - Controls how and when your members pay for their plans/time passes.
Hiding Features - allows you to hide some features from your members/Signup Page.
Other - Stops members from being able to change or cancel their plans.
There are also a number of features that we can activate for you. These will help you to further customize how you,
other admins and members interact with Cobot. Just reach out to email@example.com to activate any of the following:
Members can’t sign up: Shows plan on Signup Page, but hides signup buttons.
Members can’t request start at: Members can’t request a start date for their membership, it is
always the current day.
Hide plan details on signup page: Hides booking credits, time passes etc.
Hide prorated info: Hides info about prorated membership fee and dates on signup form.
Show comments on member signup: Show an additional comments text field on signup page for
Member Portal Dashboard & Time Passes
Hide language select: Hides the language drop-down in the footer for members. The default
language will be the language active in the admin portal.
All members can check in:All members, also without time passes in their plans,
can check themselves in via their dashboard. The default is only members with time passes can check themselves in.
Members can’t check in: Hides checkin/checkout button for all members from their member portal,
including those with time passes on their plans.
Members on a plan with time passes can’t buy time passes: Hides the time pass purchase form from
members with time passes on their plans. Only admins are able to assign passes from the member profile.
Members can’t buy single time passes: Only volume discounts. This also disables the ability to
buy any passes on sign up. Members will need to complete the sign up process before purchasing passes via their
Members select check in time when buying time passes: After buying a time pass members are
immediately checked in for the selected time.
Don’t pool time passes for teams: Members that are part of a team don’t share their time passes.
The default setting is all time passes are pooled when memberships are connected (using the 'Paid for by' feature).
Included time passes don't expire: If enabled, unused time passes that are included in the plan
do not expire at the end of the billing cycle but remain available indefinitely.
Must pay passes per invoice: Forces members to pay for Time Passes via next invoice even when
member has automated payment method on file. Default is member can choose between automated payment method or pay on
Member Portal Bookings
Members can always edit bookings on the booking calendar, even after they have started. The
current default does not allow members to edit bookings after they have started.
Booking comments visible to all: Members can see the comments on all bookings. The default is
only admins can see comments.
Member Portal Membership
Members can’t change address: The ability to edit their name & address is removed. Only admins
can edit from the member profile in the admin side of Cobot.
Members can’t post how-tos in the Help Desk
Member Portal Community & Help Desk
Hide community directory: Hides the community directory in the member section
Hide issues: Hides the Issues section on the help desk
Admin Portal Invoicing
Don't retry failed payments: Disables retrying failed payments on invoices; fails permanently
after first failure. The default is 3 attempts are made before permanently failing.
Invoice bookings one day after taking place: Automatically sends an invoice for a booking on the
day after it took place.
Hide admin invoices: Hides invoices in admin section.
Show due date on invoices: Adds due date to invoices.
Show sale date on invoices: Adds sale date to invoices (same as issue date).
Disable automatic member invoices: Disables periodically generating member invoices; it still
forwards the renewal dates, so once you turn it on again, it will not charge for past periods. Invoices will still
contain any one-off item like bookings that happened during the period.
Don’t auto generate zero amount invoices: Disables automatically generating an invoices if amount
would be zero (items cancel each other out).
Don’t charge membership fees: Disables collecting membership fees when invoicing. All other
charges still generate an invoice.