FAQ

How can I change my own/my coworker's email or password?

Member changing their own email/password.

To have your member change their email address and/or password:

  1. log in
  2. click on your email address in the top right corner
  3. click on the blue "Edit Account" button
  4. to only change your email address fill in the new address, leave the password fields blank and press "Update"
  5. to change your password fill in the new password in the "Password" and "Confirm Password" fields and press "Update"
  6. don't forget to have them upload a profile picture while they are there!

Member forgot their own email/password.

If your member forgot their password, they can set up a new one by using the 'forgot password' link in the top right corner. This will send you an email with a link to reset your password. If your email still does not work please contact support.

Changing your member's billing email address

To change the billing email address associated with a member account

  1. *Manage > Member > Member Profile
  2. "Membership Box > dropdown > Edit Contact Details
  3. Change the billing address
  4. Press "Update Details"

Changing your member's email address

Because the member email address might be used by multiple spaces we don't allow an individual space owner to change the address - only the individual member. If the email address is completely incorrect and needs to be changed - please contact us directly support@cobot.me

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What is Cobot?

Cobot is a service for managing coworking spaces.

It includes member onboarding and management, invoicing, automatic payment processing and resource booking.

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