To set up a domain you need to follow a few steps:
First you need to come up with a domain name. You probably already have a website, like my-coworking-space.com, so how about members.my-coworking-space.com. Instead of members you can choose anything you want, but there must be a subdomain, e.g. my-coworking-space-members.com will not work.
After you have chosen a domain name, you need to add it to your domain's DNS records. For that, you’ll need to contact the company from which you bought your domain name. They might also have a web interface where you can set this up yourself.
What you need to do is add a CNAME entry that points from members.my-coworking-space.com to domains.cobot.me (not <your-domain>.cobot.me).
Here are guides for some of the most popular hosting solutions. If you don't see yours listed, let us know and we can help point you in the right direction.
Some hosting services require you to explicitly whitelist other services to create SSL certificates for your domain with an extra CAA entry in your domain setup.
This is how the CAA entry has to look like:
your-domain.com CAA 0 issue "letsencrypt.org". Adding this entry will allow us to issue an SSL certificate for your domain to keep the comunication secure.
Below is a list of guides for setting up CAA records at popular hosting providers. Again if you have trouble with this don't hesitate to contact our support for assistance.
After that, go to Cobot and then Setup » Customization » Domain. Enter your domain name and submit.
We'll take it from there and set up everything on Cobot. If your DNS is set up correctly, this typically only takes a few minutes. After that, your subdomain will automatically redirect to your custom domain.