Cookies help us deliver our services. By using our services, you agree to our use of cookies.
Guides

Exporting Member Data

To download a .csv file containing your member data for active members in the selected month,

  1. Go to Manage » Members
  2. Click on the .CSV icon next to page title.

Clicking the 'CSV' icon will give you a comma-separated value file that can be kept for your records, viewed and sorted in spreadsheet program or imported into a graphic display or analytics program.

Note: Depending on whether you clicked 'Recently Active', 'Current' or 'Cancelled' filters, the data downloaded will only be for that filter. For example, if you want only current members, you'd click 'Current'

The following data will be sorted into the columns of your .csv export

  1. Member information
    • Company
    • First & last name
    • Email
    • Billing email
    • Address
    • Phone number
  2. Plan information
    • Member since date
    • Plan name
    • Extras
    • Price per month
    • Currency
  3. Billing information
    • Status (connected to email address)
    • Payment method
    • Canceled to date (if applicable)
    • Customer number
    • Next invoice
  4. Member questions
    • These are any of the member questions that you created under Setup > Member questions.
    • More details are available here

Here are the other export options:

When you are done, we can move on to wi-fi integrations.