Booking Credits

Offer free usage and reduced rates in your Resources to your members by adding booking credits to your Cobot Membership Plans

Amanda avatar
Written by Amanda
Updated over a week ago

If you are using the booking calendar and charging members for booking resources (like rooms, equipment, projectors) you can choose to include a certain number of hours of usage for free - i.e. Booking Credits with a membership plan.

To set these up, head over to Products > Membership Plans and edit the "Bookings" section of the plan.

Add the number of hours you would like to give your member for free.

  • For example, a full-time member might get 10 hours of meeting room usage for free. After the 10 hours are used up, you can choose to offer a discounted rate for members with this plan or leave the price/h blank to have the regular fees apply (as populated within the Resources Settings).

  • You can also add a monetary amount that members can apply to one, or multiple resources.

  • These expire/refill to that amount at the conclusion of each monthly billing cycle.

IMPORTANT NOTES

  • Resource bookings made in future months will deduct from that month's available Booking Credits, before accruing the price of the set on the Resource for the booking.

  • If you are updating an existing plan, the changes will not affect members already signed up to this plan, but only those signing up to it after you've made the changes. If you would like to make it so changes to a master plan are applied to existing members, then you will need to do a bulk plan change.

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