cobot is a service for managing coworking spaces offering free and paid plans. This policy describes the types of personal information we may collect and how we use it to provide the cobot service.
By using cobot, you agree to the collection and use of your personal information as described in this policy. You should know:
We collect limited account information and store and maintain your account and text contents on our secure servers. We don't store credit card or bank account information on our servers. These are only stored on our payment providers' servers. We will never rent, sell or share information that personally identifies you for marketing purposes without your express permission. You can update your account information and preferences at any time.
What types of personal information do we collect and how do we use it?
When you register with cobot, we will request some personal information, including your email address, a username, and password to create your account. Your password will be maintained on our system in an encrypted form.
Text contents and usage
The contents of your cobot account are stored and maintained on cobot servers in order to provide the service. Because we keep back-up copies of data for the purposes of recovery from errors or system failure, residual copies of text contents may remain on our systems for some time, even after you have deleted information or after the termination of your account. cobot employees do not access the content of any texts unless you specifically request them to do so (for example, if you are having technical difficulties accessing your account) or if required by law, to maintain our system, or to protect cobot or the public.
We also may collect information about the use of your account, such as how much storage you are using, how often you log in and other information related to your registration and use of cobot. Information displayed or clicked on in your cobot account (including UI elements, links, and other information) is also recorded. We use this information internally to deliver the best possible service to you, such as improving the cobot user interface.
cobot will never sell, rent or share your personal information with any third parties for marketing purposes without your express permission.
Cookies & log information.
A cookie is a small data file that is sent to your computer when you first visit a website. As with most website cookies, our cookies include an identification number that is unique to the computer you are using. This identifier helps us better understand our user base and how they are using our site and services.
When you use your cobot account, we collect certain information (the same information that most web sites log when they are accessed). This information, contained in the “header” of your request to access the cobot page, usually includes the browser type you used, your Internet Protocol address, and the date and time of day. In addition, we log the unique ID provided by our cookie and the URL of the last site you visited.
As a basic matter, we need this information to help us provide our services to you. For example, we need to validate your identity in order to maintain the security of your data. We also need to know what Internet Protocol address your query came from so we can send the appropriate pages back to you.
In addition, we log this information for internal business purposes. For example, this log information helps us determine how well our services are working so we can continually improve the quality of cobot. The log information is also important for security, audit, quality improvement, and other internal business purposes.
How we may contact you.
cobot may send you information related to your cobot account or cobot services. Because we believe such information is important, you will not be given the opportunity to opt-out of receiving them.
Transfer of information.
Personal information collected by cobot may be stored and processed in Germany or any other country in which cobot maintains facilities. By using cobot, you consent to any such transfer of information outside of your country.
Updating your information.
You can change your cobot account settings at any time in your account.
You can terminate your account at any time, by going to the Delete Account page. We typically deactivate accounts within two business days of such requests. You should be aware, however, that residual copies of information may remain stored on our systems even after the deletion of information or the termination of your account.
If you want to cancel your account for whatever reason and you have a coworking space set up at cobot, we will export all your space's data and give it to you, so you can migrate to a different system.
We hope you will enjoy using cobot.