Guide

Exporting Member Data

Last updated:

To download a .csv file containing your member data for active members in the selected month,


1. Go to Manage » Members



2. Click on the CSV icon next to page title




The CSV spreadsheet will be populated with comma-separated value files that can be kept for your records, viewed and sorted in spreadsheet program or imported into a graphic display or analytics program.

Note: Depending on whether you clicked 'Recently Active', 'Current' or 'Cancelled' filters, the data downloaded will only be for that filter. For example, if you want only current members, you'd click 'Current'.


Data Visible In The Members Export

The following data will be sorted into the columns of your CSV export

  1. Member information
    • Company
    • First & last name
    • Email
    • Billing email
    • Address
    • Phone number
  2. Plan information
    • Member since date
    • Plan name
    • Extras
    • Price per month
    • Currency
  3. Billing information
    • Status (connected to email address)
    • Payment method
    • Canceled to date (if applicable)
    • Customer number
    • Next invoice
  4. Member questions
    • These are any of the member questions that you created under Setup > Member questions.
    • More details are available here


Next Step

Here are the other export options: