Support Packages
Support Packages
Looking for that extra boost of support to get your Cobot account up and running? Need advanced, in-depth training for your team? Our support packages are the best place to start!
Each package—led by one of our Senior Support Specialists—covers key areas of Cobot as well as guidance on tailoring them to your space; including the Booking Calendar, Member Management, and more. Choose from the options listed below and find the one that best suits your needs.
Demo Call
30-45min
This personal demo session is a video call where a Customer Support Manager will walk you through our main features to help you manage your space.
Free
Book Demo CallHalf Day Getting Started Onboarding
4 hours + 30 min break (4.5 hours total)
Are you a newly opened space or just getting ready to open? Do you have a good handle on things, but want a little more time with us to help get you up and running? Details »
US$ 500
Book NowFull Day Getting Started Onboarding
7 hours + 1 hour break (8 hours total)
The complete setup and training package! This is a full support walkthrough and we’ll help develop a blueprint to set up Cobot to meet your needs in this 8 hour session. Details »
US$ 900
Book NowHalf Day Additional Training
4 hours + 30 min break (4.5 hours total)
Do you already use Cobot but get the feeling that you’re not making the most of our features? Think that your staff would benefit from an in-depth training session? We’ll help you to build on your knowledge of Cobot’s basic functions and reach the next level of automation. Details »
US$ 500
Book Now| Half Day Getting Started Onboarding | Full Day Getting Started Onboarding | Half Day Additional Training | Full Day Additional Training | |
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4 hours + 30 min break (4.5 hours total) US$ 500 |
7 hours + 1 hour break (8 hours total) US$ 900 |
4 hours + 30 min break (4.5 hours total) US$ 500 |
7 hours + 1 hour break (8 hours total) US$ 900 |
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| Review and install key Add-ons and additional features based on your space’s needs. |
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| Review of our API documentation |
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| Setup of Add-ons and additional features such as payment methods |
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| Overview of all main aspects of Cobot |
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| No participant limit |
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| Discuss your space's setup to ensure the call is tailored to you |
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| Time for questions & answers |
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| Exclusive onboarding manual |
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| Detailed setup of key aspects such as plans & resources |
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| Dedicated Senior Support Specialist |
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| Adding test members |
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The support packages are offered remotely via video call and are offered in English.
