Pricing

FAQ

Do I need to sign a contract?

No. There are no long-term (or short-term) contracts or commitments on your part. You can cancel at any time with no notice period.

How does the free trial work?

You can use Cobot for free without any restrictions for 30 days. After that we ask you to either start paying or to cancel your account. You can also try out our paid extras – Radius WiFi and External Bookings – for free during your trial.

How do you count members?

We have the most trustworthy member count on the market, and believe we should only charge you when you get recurring revenue. People will count as members toward your subscription if they are:

• on an active and recurring paid membership
• on a paid team plan

We DO NOT count:

• drop-ins
• day pass users
• people on a free membership
• visitors
• admins

Is Cobot secure?

Yes, we’re as safe as your most trusted apps. All communication with Cobot is encrypted via industry standard SSL. Our servers are firewalled, passwords encrypted and credit card data is stored off-site at a secure location.

Can I change my subscription later?

Yes, you can upgrade, downgrade, and cancel any time.

Do I need a credit card?

Not for the free trial. We’ll ask you for one when you become a customer. SEPA Direct Debit is also available if you’re based in Europe.

Is there something else I should be asking?

Our pricing and member counting is transparent and trustworthy. We don’t have hidden costs, and we’ve created resources that can help you feel confident you have all the answers you need.