Support Package

Full Day Getting Started Onboarding

7 hours + 1 hour break (8 hours total)

The complete setup and training package! This is a full support walkthrough and we’ll help develop and implement a plan in this 8 hour session.

US$ 900

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  • Dedicated Senior Support Specialist for the duration of the session.
  • There are no participant limits, so call in your whole team via the Zoom session.
  • Overview of your spaces needs and requirements and how best to implement them.
  • All Basic Setup including regional data, payment and invoice settings, privacy policy, white label customization, feature switches and more.
  • Step-by-step walkthrough of effective resource and plan setup.
  • How to add members, create additional member forms, and add data sets.
  • Adding additional administrators, setting unique restrictions for your staff and why it's important.
  • Detailed overview of member engagement; how the member portal looks, how your members use it and how to interact with them.
  • Review check in options and how you would like your members to interact with your space.
  • Analytics overview, setting up payment methods and accounting best practices.
  • Review and install key Add-ons and additional features based on your space’s needs.
  • Overview of our API and what this means for you.
  • Time for in-depth questions and answers.
  • Receive our exclusive onboarding manual and gain a foundation to find the right answers long after the session is over.

  Half Day Getting Started Onboarding Full Day Getting Started Onboarding Half Day Additional Training Full Day Additional Training
 

4 hours + 30 min break (4.5 hours total)

US$ 500

7 hours + 1 hour break (8 hours total)

US$ 900

4 hours + 30 min break (4.5 hours total)

US$ 500

7 hours + 1 hour break (8 hours total)

US$ 900
Setup of Add-ons and additional features such as payment methods Included Included
Review of our API documentation Included Included
Adding test members Included Included
Dedicated Senior Support Specialist Included Included Included Included
Detailed setup of key aspects such as plans & resources Included Included Included Included
Exclusive onboarding manual Included Included Included Included
Time for questions & answers Included Included Included Included
Discuss your space's setup to ensure the call is tailored to you Included Included Included Included
No participant limit Included Included Included Included
Overview of all main aspects of Cobot Included Included Included Included
Review and install key Add-ons and additional features based on your space’s needs. Included Included

The complete setup and training package! This is a full support walkthrough and we’ll help develop and implement a plan in this 8 hour session.

7 hours + 1 hour break (8 hours total)

Book Now

Made with love in Berlin