zentroom uses Cobot’s advanced automation toolkit to support corporate clients out of the central train station in Bern, Switzerland.
The needs of corporate clients
Corporate clients have quite specific procedures. From the very beginning, their needs are different, from writing the contract, implementing it, the billing process, and negotiating specifics with a team located in another city. With corporate clients, it’s never as simple as checking off a membership and entering a credit card. zentroom needed a way to make this process simple and professional.
Delivering personalized service
Cobot gave them the ability to create the complex setups they required to deliver their members excellent service.
They were able to accomodate a corporate client who had another company handling facilities management internally. That meants that every employee needs to be connected to both accounts. They’ve managed to link required data to both their Cobot account and the external facilities management service for their employees.
Corporate clients require predictability, particularly when it comes to meeting room availability. zentroom uses Cobot’s recurring bookings feature to help clients schedule regular meetings with ease so that they never have to worry that they forgot to book a room for their daily, weekly, monthly, or yearly meeting.
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