Hey there,

Georgi from Cobot here!

As we discussed in our Google Business Profile Tips, reviews are one of the most important factors determining how your space's Google Business Profile ranks.

But how do you ask for reviews? A lot of spaces simply don't do it, because they don't want to come off as pushy (thus missing a lot of potential positive reviews). Others may go too far in the opposite direction, asking for Google reviews a bit too frequently.

Here's a playbook on how to do it right:

To download the infographic as PDF, simply click on it.

Read the full version of this infographic as text below ⬇️

🙋‍♀️ Asking in Person

1. Ask When the Moment Feels Right

Right after a tour, event, or compliment is your golden window.

2. Make It About Them, Not You

Let them know their review can help others discover a great place to work.

3. Involve Your Team

Train your front desk to casually ask for reviews during fitting times.

4. QR Code at Your Reception

Place a small sign at the front desk or kitchen with a QR code and a short message.

5. Highlight the Impact

Be honest with your members about how much reviews actually help you.

💻 Asking Online

1. Make it VERY simple

No one wants to search. Share a direct link to your review page. Make it short and simple.

2. Celebrate reviews publicly

Share great reviews on social media or newsletters and thank the member (with permission). It encourages others to do the same.

3. Automated emails

Include a review link in post-visit thank-you emails or onboarding flows - it works silently and consistently.
(Psst: With Cobot you can customize your automated emails 😉)

4. Use all channels

Ask via email, Slack, WhatsApp, Instagram, newsletter - whatever channel your members actually see and use.

5. Don't be afraid to remind

Send a friendly follow-up a few days after your first ask.

6. Add to email signature

Website, social media description and email signature.

The topic for next week is:

"New Member Welcome Pack" 🎁

If you missed last week's newsletter, check it out here:

“Collaborations That Work” 🤝

Reply to this email if you have any questions, disagree with something I said, or have a suggestion for a collaboration/future topic. I'm always happy to stay in touch.

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See you next Wednesday and happy coworking! 🥳

Georgi from Cobot Coworking Software

Coworking Software

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Coworking Marketing #26 - How to Ask for Google Reviews