Coworking Marketing #65 - How to Turn External Bookings Into a Marketing Tool for Your Coworking Space 🔑

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Hey there,
Rosee from Cobot here!
External bookings do not come up often in coworking marketing conversations.
By external bookings, I mean non-members booking your space: meeting rooms, event venues, podcast studios, private offices, or pretty much every other resource available to the public.
Most operators treat them as side revenue. Someone books a room. You invoice them. They leave.
But every non-member who books a room in your space is experiencing it for the first time. That's a tour you didn't schedule and marketing you didn't pay for.
Actually, they paid you for it. 😉
Olivia from 429 Main gets it:
A quote from Olivia Puchalski which reads "I feel like there was never really a time where we didn't use external bookings".
This week:
  • When external bookings make sense
  • How to offer and price them strategically
  • How to make them easy to find online
🚪 Open Your Rooms Strategically
Not every coworking space should open every room for external bookings. If you run a smaller space, members come first.
But external bookings don't require dedicated rooms. Many operators use a hybrid approach: members get priority during peak hours, and the same rooms open to non-members when they'd otherwise sit empty.
Some rooms are naturally underused by members and can serve both audiences without anyone noticing. The question isn't whether to do it. It's knowing where the space already exists.
Track room usage for a month. Most spaces discover predictable gaps.
  • Friday afternoons, when half the space has logged off
  • Evenings after 6 pm
  • Weekends
  • Early mornings before members arrive
Those empty hours are opportunities.
Start simple: Block off member-priority hours during your busiest days, and open everything else to external bookings. Adjust after a month based on what you see.
💙 Cobot Tip: Cobot's External Bookings feature lets you offer the same resource to both members and non-members with separate availability and pricing. Give members priority during busy hours, open quieter periods to external bookers, and control exactly which rooms, time slots, and rates are visible to each audience.
Invitation to subscribe to this newsletter.
💰 Offer Based on Data, Not Guesswork
If you decide to offer external bookings, competitor pricing is a useful starting point, but it should not be the only factor.
Ask yourself:
  • Is this room heavily used by members already?
  • Does it sit empty for long periods?
  • Would external bookings generate more value during those quieter hours?
  • Does it make more sense as a membership perk, an external booking resource, or a combination of both?
A room that sits empty every Friday afternoon might perform better as an external booking opportunity. A room members use constantly might create more value by staying member-focused.
The goal is not maximizing bookings. It is maximizing revenue by making intentional use of the space you already have.
💙 Cobot Tip: Cobot's Coworking Analytics show you booking frequency, revenue per resource, and usage patterns. That gives you the data for this calculation without building a spreadsheet from scratch.
🔎 Make Your Rooms Findable
Your external booking page only works if people can actually find it. Most coworking spaces add a booking link somewhere on their website and stop there.
The challenge? People often are not searching for "book a room in a coworking space," they are searching for specific needs:
  • "podcast studio near me"
  • "Meeting room in [city]"
  • "Workshop space"
  • "Workspace rental"
Someone looking for a podcast studio may not realize a coworking space offers one. Someone searching for a workshop venue may never think to check coworking spaces.
Your job is to bridge that gap.
Build pages around the language people already use. Dedicated pages with pricing, photos, room capacity, availability, and booking links already put many independent operators ahead.
Not sure what people are searching for? Free tools like Google Keyword Planner or even Google's autocomplete can help. Start typing phrases related to your resources and see what comes up.
We covered more ways to approach this in our editions on Local Marketing Tactics, Google Business Profile optimization, SEO Part 1, and SEO Part 2. More than enough to help you get started :)
Think beyond one audience, too.
Hunt Street Station markets the same room as both a conference room and a podcast studio. Same space. Different audience. Different page on their website.
One room. Two reasons for someone to find you.
betahaus Berlin takes a different approach to discoverability.
Their content around meeting rooms does not start with specs or pricing. It starts with a situation people recognize: a crowded café, a dying laptop battery, an important client meeting. By the time someone reaches the booking link, the problem has already been solved in their head.
A screenshot of betahaus' blog piece about how to book meeting rooms in Berlin.
That's content doing the selling for you.
Got a room with gaps in the calendar?
👉 Try External Bookings in Cobot and see who shows up.
See you next Wednesday and happy coworking! 🥳
The topic for next week is:
"External Bookings Part 2"
If you missed last week's newsletter, check it out here:
Reply to this email if you have any questions, disagree with something I said, or have a suggestion for a collaboration/future topic. I'm always happy to stay in touch.
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